🔁 Return & Refund Policy

At BEAN KINGS CORP, customer satisfaction is our top priority. We take pride in the quality of our products and strive to ensure that your order reaches you in perfect condition. Please review our return and refund guidelines below.

1. Eligibility for Returns

We accept returns for the following reasons:

• You received the wrong product

• The product arrived damaged or defective

• The product is expired or not as described

To be eligible for a return:

• The item must be unused and in its original packaging

• You must request the return within 7 days of delivery

• Proof of purchase is required (invoice or order confirmation)

2. Non-Returnable Items

Due to the nature of our products, we do not accept returns for:

• Opened or used food products

• Perishable items past their delivery date

• Items marked as “Final Sale” or custom bulk orders

3. Refund Process

Once your return is received and inspected:

• We will notify you via email regarding approval or rejection

• If approved, refunds will be processed within 5–10 business days

• Refunds are issued to the original method of payment

Note: Shipping charges are non-refundable unless the return is due to our error.

4. Damaged Shipments

If your order arrives damaged:

• Please take clear photos of the product and packaging

• Email us at info@beankings.com within 48 hours of delivery

• We will arrange a replacement or refund accordingly

5. How to Initiate a Return

To start a return or refund request, please contact:
📧 info@beankings.com
📞 845-770-7200
Include your order number, reason for return, and any relevant photos.

We reserve the right to refuse returns that do not meet the conditions outlined above. Thank you for choosing BEAN KINGS CORP — your trusted partner in quality beans and service.